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Webasto FCF Platinum 10000 Marine Air Conditioner – 10,000 BTUs – 115V, 60 Hz. The latest development in Webasto’s line of marine A/Cs, the FCF Platinum series features improved design and higher BTU/h rating. Powerful, quiet, efficient cooling. Digital display & cable included. Reverse cycle heating. R410A. Good replacement option for Dometic DTU10 – 115V. Part Number: 5011396A
Webasto FCF Platinum 10000 Marine Air Conditioner – 10,000 BTUs, 115V
The all-new FCF Platinum series is the latest development in Webasto’s line of marine comfort solutions. The FCF Platinum features improved design, offering a higher BTU/h rating across a variety of ambient scenarios, while providing unmatched product reliability and a two-year warranty. Powerful, quiet and efficient.
Installation Notes If Replacing a Dometic DTU10 – 115V
The Webasto FCF Platinum 10000 is a good replacement option for the Dometic DTU10, but there are some differences that should be noted when installing the Webasto:
- The Webasto uses 4 and 5 inch ducting whereas the Dometic uses 5 and 6 inch. An easy replacement as the flex ducting can be cinched down in size easily.
- Condenser sizes are different. A boat having Dometic on it would be using 5/8” water lines. When replacing with a Webasto FCF unit, a provided 5/8” to 3/4” adapter (included with the unit) is required with a short length of 3/4” water hose to connect to the larger, superior Webasto condenser. Also an easy task, but needs mentioning.
- The controller is not interchangeable meaning the cable and controller must be replaced. Both the cable and controller are included with every FCF platinum unit.
There are very slight differences in the dimensions to take into account when considering installation location, but this is rarely a problem.
Technical Specifications and Dimensions of the Webasto 5011396A
| Part Number | 5011396A |
| Cooling capacity (BTU / h) | 10,000 |
| Heating Capacity (BTU / h) | 10,000 |
| Voltage (V) | 115 |
| Frequency (Hz) | 60 |
| Rated Current (A) | 7.2 |
| Comp. LRA (A) | 34 |
| Refrigerant Charge (Lbs) | 1 |
| Seawater Inlet | 3/4″ – 5/8″ Adapter included with the unit |
| Min. Condenser Water Flow (Gal/min) | 1.59 |
|
Blower Connection Size (mm/in) |
100/4 |
| Dimensions unit (L x D x H) (mm / inch) | 380 x 408 x 310 15 x 16 x 12.2 |
| Weight (kg / lbs) | 27 / 60 |
Dimensions
14-DAY RETURN POLICY
1. Return Policy
If an item you received from Sesmidiawati.com is damaged, defective or it is the wrong item, you can return by mail for a refund or replacement, please follow this procedure:
Step 1:
Contact customer service via email at sales@sesmidiawati.com or leave a voice message through the phone number: +62(822) 1886-9318 to provide information that consists of (1) reason for returning and (2) your order number.
Step 2:
You will receiving a returns form (inc. a returns code) via your email to complete, then print your return label and package the item(s) along with all original packaging & accessories and deliver to this location: Jl. Bypass Ngurah Rai No.664, Pedungan, Denpasar Selatan, Kota Denpasar, Bali 80222, Indonesia
Product can only be returned/ replaced if meet these criteria:
- The product is new, original, with attached price tag, product label and sticker (if any).
- It is not the special order merchandise or any item indicated on the website as non-returnable.
- It is not the grocery items (Canned Food, Condiments, Drinks, Fruits, Health Supplements, Meat, Seafood, Syrups, Vegetables, artificial Sweetener, Milk and other Edible Products).
- Product can be only returned if the product is incorrect, damaged by the carrier, or defective in another way. We don’t accept returns in case the buyer changed their mind about a purchase.
- If you receive a defective product or wrong item, you must notify us within 14 days of receipt. We will offer to repair, replace, or refund the item at our discretion.
- The buyer needs to provide pictures (of the product, not the packaging) in case of a damaged product and videos in case of a non-functioning product (for products that are machines and equipment).
Product can be only returned without shipping fees and restocking fees if this happens when the product is incorrect, damaged by the carrier, or defective in another way.
We do not accept any returns after 14 days after delivery date.
We will process and respond as soon as possible, with a maximum turnaround time of 2 business days from receiving your email.
2. Refund Policy
The time it takes us to process your return once we receive it (3 to 5 business days).
- Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Once your order cancel request is accepted or we receive and inspect the product, we will credit your account.
- Once we issue your refund, it may take additional time for your financial institution to make funds available in your account. Please allow 5-10 days for a credit to appear on your account. If payment was made by check, the refund check will not be issued before 10 business days after the date of purchase.
Please keep in mind:
- Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
- If you are shipping an item over $90, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
3. Late or Missing Refunds (if applicable)
If you haven’t received a refund yet, first check your bank account or credit card company, it may take some time before your refund is officially posted and processed.
The refund process typically takes 2-3 business days. However, it’s important to note that some banks may take longer, ranging from 3-5 business days, to process the refund.
If you’ve done all of this and you still have not received your refund yet, please Contact us.
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